Screening for Problems

Just a brief update on the monitor situation, it’s been some days now since I shared my viewpoint on quality and expectations of replacement equipment with AOC warranty repairs…

I’m not entirely sure my concerns have been heard, but it does appear that another monitor is now winging it’s way to me across the channel as today I received notification of my RMA (it’s a new number), and UPS (the shipping company) have now collected it from AOC.

I appreciate the sending of another replacement unit (I actually hope it’s my original unit but with a repaired HDMI port as I requested), but it would have been nice to have an actual acknowledgement of my concerns – let’s see what arrives….

It goes without saying that I will certainly be screening for problems when the unit arrives, and will continue to monitor the situation closely (ta-dum tish!).

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